PROCESS FOR REGNERATE CERTIFICATE AND ALSO DELETE APN FROM CURRENT CLUSTER

1 . if customer wants to shift current apn from existing cluster to another then RED TRIANGLE MARK show so we have to delete that device and then from jobs also cancel the job. After that he is able to add device in another cluster.

 

2. If any user’s APN shows RED color triangle then simple regenerate certificate.

 

  1. If any user wants to remove APN from cluster and add to another cluster  then first of  all compulsory go to his cluster or email name then search appliance and then select apn then delete that APN and then goto JOBS and then cancel the job. If we don’t cancerl job it will again regenerate so compulsory delete job.