Support

Setup and Basic Configs 74

• Ray in Bridge Mode
• Ray in NAT/Route/Gateway Mode
• Setup Ray VM on Google Cloud Platform.
• APN 1st time installation
• Adding AP to RAY controller

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Account and License Management 5

• Setup 2FA for your Ray Cloud Portal for login
• Ray Support Portal - Change login Password or Credentials
• Change Ray Cloud Controller Password
• Reset/Recover Ray Cloud Portal Account
• Create readonly user for your cluster

Ray One 17

• Introduction to the Ray Controller
• Introduction: Ray Cluster and Child Cluster
• Understanding Ray Cloud & Connectivity
• Introduction To Home Screen
• Introduction To Network Performance Test

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POC Documents by Suppport Team 1

• I-ON POC Document

Ray Access Points 11

• Gateway - Client Mesh with PSK (DHCP)
• Ray AP in Station / Repeater mode
• Ray Access Points in WLAN Mesh Mode
• Changing Channel on Ray Wi-Fi Access Point
• Enabling DHCP on Bridge Mode RAY AP's: Over-ride Node Mode

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Ray Switches 5

• Ray Switch Configuration Telnet Login:
• Ray Switch VLAN Configuration
• Enabling Web Gui on Ray Switches
• Ray Switch Voice VLAN Configuration
• RAY RSL2-A-24X AGGREGATION SWITCH SPEED-DUPLEX CONFIG

Ray Edge Configuration 1

• Ray Edge Micro 4G/5G Sim/Cellular WAN Configuration

Ray Captive Portal 43

• Voucher based Captive Portal Setup
• Facebook Login for the Web / Facebook App Registration
• ADVERTISEMENT CAPTIVE PORTAL CONFIGURATION
• Captive portal for username and password
• Username & Password Captive Portal with Internal Authentication

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Ray SD-WAN 5

• Ray SD-WAN HUB-SPOKE Configuration
• Adding Remote Workers to Ray SD-WAN Networks:
• SD-WAN HUB DEFAULT ROUTE ORIGINATION:
• Ray SD-WAN MESH Configuration
• How to allow third party apps in a Apple device.

Other Ray Settings 1

• Enterprise Policy App Setup

Enterprise Authentication 4

• Enterprise authentication method with Radius configuration
• How to setup NPS on Active Directory
• Dynamic VLAN on Ray Devices
• Creating a Policy in NPS to support EAP-TLS authentication

Ray Remote Access, Tunnels And Other VPN Technologies 3

• Ray IPsec VPN
• Ray IP Reservation/Port Forwarding, Server Access & Destination NAT
• How to configure Ray IPsec VPN

Advanced Configuration_New 7

• Network Requirements for Ray Appliances
• How to Configure NTP
• Configuration of SNMP
• Syslog Server Configuration
• Establishing a Radius Server

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IPsec VPN Tunnel 1

• Policy Based IPsec VPN Tunnel Configuration Guide

Important Information 16

• What if Ray device is lost or stolen?
• How to Raise ticket or book the complaint.
• RMA_INDICATION
• Sophos Firewall Configuration
• What if I want to transfer my subscription to my other mail id?

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Ray AP Troubleshooting 20

• VEGA Access Point not visible on RAY-Cloud dashboard - troubleshooting
• SNR Ratio setting
• SSID Broadcast
• Troubleshoot your first AP setup during registration
• Ray Wifi6 APs insufficient power from Cisco Switches

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Wifi6 APs Troubleshooting 0

Ray APs Power Requirements 1

• Power Over Ethernet (PoE)

Web 1

• Web Filter Test Case

Atom 0

Ray Edge Gateway Devices 2

• Troubleshoot Ray Edge gateway device
• HA Configuration for Gateway devices

SDWAN Tunnel Troubleshooting 1

• SDWAN Tunnel Troubleshooting

IPsec Tunnel 1

• IPsec Troubleshooting

Outdated Articles 1

• How to Upgrade your Ray

Deal Registration 0

Common Wireless Wi-Fi Terms 1

• Multi-User Input Multi-User Output (MIMO)

Statistics and Analytics 9

• How to check Statistics and Data Usage of wireless clients
• User Sessions History
• Naturals POC Configuration
• Dashboard Monitoring for Natu POC
• Overview of Dashboard

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Clients 1

• View Clients/Users List

SD_WAN 2

• SD-WAN Configuration HUB-SPOKE
• SD-WAN Configuration Mesh Topology

Basic Configuration 20

• LAN Network Interface Setup Guide
• WAN Network Interface Setup Guide
• Steps to Create SSID (Open/Password/Enterprise/Dynamic)
• Setup AP (Access Point ) for the first time
• Introduction: Ray Cluster and Child Cluster

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Setup and Onboarding 5

• NETWORK REQUIREMENTS
• First Time Setup using Device MAC and Security-Code
• RAY Switch First Time Setup
• How to do License Activation
• Registration of a New Deal

Wlan 2

• MAC-based Access Control
• WPA3-PSK (Static Key)

Security group creation 10

• Create Quota Policy Security Group
• Create BYOD Security Group
• Create web-filter Security Group
• Create Clean Internet Security Group
• Create Application filter Security Group

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Policy Creation 8

• How to create application filtering policy
• How to create new DNS filtering Policy
• How To create a Custom Applications Policy
• How To Create Web filtering Policy
• How to Create an Internal Network Firewall Policy

View all 8

Captive portal creation 1

• Click to login Captive Portal

Create WLAN with Captive Portal 1

• Introduction to Captive portals