Tunnel status is down Device 1 and Device 2:




  

Steps 1: Go to the Profile Interface section, select Tunnel and click Tunnel Status. 


 

 

Steps 2Verify the IPsec tunnel configuration on both sides to ensure they are identical. For guidance, refer to: How to Configure an IPsec Tunnel. 

 

 


Steps 3: Click Force Re-Publish on both sides (this will restart the tunnel), then verify that the job status on both sides shows as "FINISHED"

 

 

 

 

Tunnel status is UP Device 1 and Device 2: