Support

Setup and Basic Configs 47

• First Time Setup using Device MAC and Security-Code
• Ray in Bridge Mode
• Network Requirements
• Ray in NAT/Route/Gateway Mode
• Setup Ray VM on Google Cloud Platform.

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Account and License Management 6

• License Activation
• Registration of a New Deal
• Setup 2FA for your Ray Cloud Portal for login
• Ray Support Portal - Change login Password or Credentials
• Change Ray Cloud Controller Password

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Ray One 18

• Introduction to the Ray Controller
• Introduction: Ray Cluster and Child Cluster
• Understanding Ray Cloud & Connectivity
• Introduction To Home Screen
• Introduction To Network Performance Test

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Ray Access Points 8

• Gateway - Client Mesh with PSK (DHCP)
• Ray AP in Station / Repeater mode
• Ray Access Points in WLAN Mesh Mode
• Changing Channel on Ray Wi-Fi Access Point
• Enabling DHCP on Bridge Mode RAY AP's: Over-ride Node Mode

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Ray Switches 6

• RAY Switch First Time Setup
• Ray Switch Configuration Telnet Login:
• Ray Switch VLAN Configuration
• Enabling Web Gui on Ray Switches
• Ray Switch Voice VLAN Configuration

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Ray Edge Configuration 1

• Ray Edge Micro 4G/5G Sim/Cellular WAN Configuration

Ray Captive Portal 19

• Voucher Captive Portal Setup
• Facebook Login for the Web / Facebook App Registration
• ADVERTISEMENT CAPTIVE PORTAL CONFIGURATION
• Captive portal for username and password
• Username & Password Captive Portal with Internal Authentication

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Ray SD-WAN 4

• Ray SD-WAN HUB-SPOKE Configuration
• Adding Remote Workers to Ray SD-WAN Networks:
• SD-WAN HUB DEFAULT ROUTE ORIGINATION:
• Ray SD-WAN MESH Configuration

Other Ray Settings 1

• Enterprise Policy App Setup

Enterprise Authentication 2

• Enterprise authentication method with Radius configuration
• How to setup NPS on Active Directory

Ray Remote Access, Tunnels And Other VPN Technologies 2

• Ray IPsec VPN
• Ray IP Reservation/Port Forwarding, Server Access & Destination NAT

Important Information 16

• What if Ray device is lost or stolen?
• How to Raise ticket or book the complaint.
• RMA_INDICATION
• Sophos Firewall Configuration
• What if I want to transfer my subscription to my other mail id?

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Ray AP Troubleshooting 14

• VEGA Access Point not visible on RAY-Cloud dashboard - troubleshooting
• SNR Ratio setting
• SSID Broadcast
• Troubleshoot your first AP setup during registration
• Ray Wifi6 APs insufficient power from Cisco Switches

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Wifi6 APs Troubleshooting 0

Ray APs Power Requirements 1

• Power Over Ethernet (PoE)

Web 1

• Web Filter Test Case

Outdated Articles 1

• How to Upgrade your Ray

Deal Registration 0

Common Wireless Wi-Fi Terms 1

• Multi-User Input Multi-User Output (MIMO)

Statistics and Analytics 0

Clients 1

• View Clients/Users List