Support

Setup and Basic Configs 74

• Ray in Bridge Mode
• Ray in NAT/Route/Gateway Mode
• Setup Ray VM on Google Cloud Platform.
• APN 1st time installation
• Adding AP to RAY controller

View all 74

Account and License Management 5

• Setup 2FA for your Ray Cloud Portal for login
• Ray Support Portal - Change login Password or Credentials
• Change Ray Cloud Controller Password
• Reset/Recover Ray Cloud Portal Account
• Create readonly user for your cluster

Ray One 17

• Introduction to the Ray Controller
• Introduction: Ray Cluster and Child Cluster
• Understanding Ray Cloud & Connectivity
• Introduction To Home Screen
• Introduction To Network Performance Test

View all 17

POC Documents by Suppport Team 1

• I-ON POC Document

Ray Access Points 20

• Gateway - Client Mesh with PSK (DHCP)
• Ray AP in Station / Repeater mode
• Ray Access Points in WLAN Mesh Mode
• Changing Channel on Ray Wi-Fi Access Point
• Enabling DHCP on Bridge Mode RAY AP's: Over-ride Node Mode

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Ray Switches 5

• Ray Switch Configuration Telnet Login:
• Ray Switch VLAN Configuration
• Enabling Web Gui on Ray Switches
• Ray Switch Voice VLAN Configuration
• RAY RSL2-A-24X AGGREGATION SWITCH SPEED-DUPLEX CONFIG

Ray Edge Configuration 1

• Ray Edge Micro 4G/5G Sim/Cellular WAN Configuration

Ray Captive Portal 10

• Radius configuration testing with Jump cloud radius service
• Gateway - Client with PSK and Captive portal (with VLAN scenario)
• External Captive Portal Integration with External Radius Server
• ADVERTISEMENT CAPTIVE PORTAL CONFIGURATION
• Captive portal sign in with google Part1:Generating APP token and Secret

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Ray SD-WAN 5

• Ray SD-WAN HUB-SPOKE Configuration
• Adding Remote Workers to Ray SD-WAN Networks:
• SD-WAN HUB DEFAULT ROUTE ORIGINATION:
• Ray SD-WAN MESH Configuration
• How to allow third party apps in a Apple device.

Other Ray Settings 1

• Enterprise Policy App Setup

Enterprise Authentication 4

• Enterprise authentication method with Radius configuration
• How to setup NPS on Active Directory
• Dynamic VLAN on Ray Devices
• Creating a Policy in NPS to support EAP-TLS authentication

Ray Remote Access, Tunnels And Other VPN Technologies 3

• Ray IPsec VPN
• Ray IP Reservation/Port Forwarding, Server Access & Destination NAT
• How to configure Ray IPsec VPN

Advanced Configuration_New 7

• Network Requirements for Ray Appliances
• How to Configure NTP
• Configuration of SNMP
• Syslog Server Configuration
• Establishing a Radius Server

View all 7

IPsec VPN Tunnel 1

• Policy Based IPsec VPN Tunnel Configuration Guide

Important Information 16

• What if Ray device is lost or stolen?
• How to Raise ticket or book the complaint.
• RMA_INDICATION
• Sophos Firewall Configuration
• What if I want to transfer my subscription to my other mail id?

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Ray AP Troubleshooting 21

• VEGA Access Point not visible on RAY-Cloud dashboard - troubleshooting
• SNR Ratio setting
• SSID Broadcast
• Troubleshoot your first AP setup during registration
• Ray Wifi6 APs insufficient power from Cisco Switches

View all 21

Wifi6 APs Troubleshooting 0

Ray APs Power Requirements 1

• Power Over Ethernet (PoE)

Web 1

• Web Filter Test Case

Atom 0

Ray Edge Gateway Devices 2

• Troubleshoot Ray Edge gateway device
• HA Configuration for Gateway devices

SDWAN Tunnel Troubleshooting 1

• SDWAN Tunnel Troubleshooting

IPsec Tunnel 1

• IPsec Troubleshooting

Outdated Articles 1

• How to Upgrade your Ray

Common Wireless Wi-Fi Terms 1

• Multi-User Input Multi-User Output (MIMO)

Statistics and Analytics 9

• How to check Statistics and Data Usage of wireless clients
• User Sessions History
• Naturals POC Configuration
• Dashboard Monitoring for Natu POC
• Overview of Dashboard

View all 9

Clients 2

• View Clients/Users List
• Access Point Client Overview and Network Monitoring

SD_WAN 2

• SD-WAN Configuration HUB-SPOKE
• SD-WAN Configuration Mesh Topology

Basic Configuration 20

• LAN Network Interface Setup Guide
• WAN Network Interface Setup Guide
• Steps to Create SSID (Open/Password/Enterprise/Dynamic)
• Setup AP (Access Point ) for the first time
• Introduction: Ray Cluster and Child Cluster

View all 20

Setup and Onboarding 5

• NETWORK REQUIREMENTS
• First Time Setup using Device MAC and Security-Code
• RAY Switch First Time Setup
• How to do License Activation
• Registration of a New Deal

Wlan 6

• MAC-based Access Control
• WPA3-PSK (Static Key)
• How To Configure & Test QoS via WMM & APSD
• How To Set Max Clients per Radio & per SSID
• Wi-Fi Channels

View all 6

Security group creation 10

• Create Quota Policy Security Group
• Create BYOD Security Group
• Create web-filter Security Group
• Create Clean Internet Security Group
• Create Application filter Security Group

View all 10

Policy Creation 8

• How to create application filtering policy
• How to create new DNS filtering Policy
• How To create a Custom Applications Policy
• How To Create Web filtering Policy
• How to Create an Internal Network Firewall Policy

View all 8

Captive portal creation 0

Create WLAN with Captive Portal 1

• Introduction to Captive portals

Practical Lab scenarios 1

• Implementing Multiple VLANs and SSIDs in a Gateway-Switch-AP Setup

Types of captive portal 11

• Click to Login Captive Portal
• Voucher Based Captive Portal
• Survey Captive Portal
• Username & Password Captive Portal
• OTP Via SMS Captive Portal

View all 11

Deployment Checklist 1

• HSIA Deployment Checklist

UAT Test Cases 1

• HSIA User Acceptance Testing

Policy Creation 12

• Creating an Application Filtering Policy
• Creating a Clean Internet Policy
• Creating a Custom Applications Policy
• Creating a Web Filtering Policy
• Creating a Quota Based Policy

View all 12

OpenSpeedTest WLAN Throughput – Test Cases 1

• Wi-Fi Throughput Test using OpenSpeedTest on Gateway: Edge Atom v3 (Dual 4g)