Important Information
This is the rarest of the rare scenario and we can not predict or such an inevitable incident, but we can assist you to make that stolen or lost device unus...
Mon, 21 Sep, 2020 at 6:39 PM
WELCOME TO RAY SUPPORT. How to raise a TICKET or booked the complaint online. First you have to open url support.ray.life. ...
Mon, 4 Jul, 2022 at 3:19 PM
RMA FOR APN DEVICE Important steps to check apn device functional or not. Light indication given on APN Device. Red...
Mon, 4 Jul, 2022 at 3:24 PM
To enable the MAC Address Bypass in the Sophos XG Firewall, Please follow the steps below. 1. Login to Sophos XG Firewall. 2. Flick on Firewall ...
Mon, 9 Mar, 2020 at 6:41 PM
In that case, we can definitely assist you to do so, you just need to create a ticket with your request for account subscription transfer with a new mail id...
Mon, 21 Sep, 2020 at 6:39 PM
If your Firs time AP setup is not successful and if your AP is not coming online, you can go through these troubleshooting document links to fix the issue. ...
Mon, 21 Sep, 2020 at 6:46 PM
Yes, you can, there many granule levels of operation you can perform with AP through the Ray dashboard. 1) Go to Access Points => Dashboard => Act...
Mon, 21 Sep, 2020 at 6:59 PM
We have the feature of update loaded on the dashboard, which can fulfill both of your requirements, single AP, and multiple AP updates. You can even schedu...
Mon, 21 Sep, 2020 at 7:46 PM
AD integration with Ray is possible if below pre-requisites are satisfied. 1. radius server 2. Auth Port 2. Acct Port 3. Secret 4. NPS (Network Poli...
Thu, 24 Sep, 2020 at 7:54 PM
Your Essential / Premium Support has expired. You can order the same through your IT Reseller or contact us to put you in touch with the nearest reseller. ...
Fri, 25 Sep, 2020 at 11:49 AM