Latency in networking refers to the time it takes for data to travel from one point to another. It is the delay between the sending and receiving of information. Low latency means faster response times, while high latency can cause delays in data transmission, affecting the performance of networked applications.

Latency, Bandwidth, and throughput are all equal contributors to the quality of communications. Both throughput and latency are elements used to measure network performance and improve load times.

Throughput is the volume of data that can be transferred over a specified time period.

To learn more about bandwidth and its initial troubleshooting follow the below link-
Link:-https://support.ray.life/en/support/solutions/articles/81000412607-limited-bandwidth-10-100mbps-issue

NOTE:- Low latency and low bandwidth mean that throughput will also be low. This means that while data packets should technically be delivered without delay, a low bandwidth means there can still be considerable congestion.  But with high bandwidth and low latency, the throughput will be greater and the connection much more efficient.

Are you tired of slow network performance and high latency? As a user, there are many simple steps you can take to improve your network performance and reduce latency.

Latency depends on multiple factors in a network. Some points are discussed in this KB article.

1. Network Types(wired/ wireless)

If there is an option to use a wired or wireless network, Use a wired connection: A wired connection is generally faster and more stable than a wireless connection, reducing latency.


2. Signal strength
Signal strength in a network refers to the power level of the radio signal transmitted between a device and a wireless network.
Strong signal strength results in better network performance and reliability for wireless devices.
If you're using a wireless network move closer to the Wi-Fi router/AP Device, moving closer to the AP can improve the signal strength and reduce latency.

You can check your signal strength on the RAY Controller, see the below reference image.

3. Network Congestion  
Congestion on your local network can lead to latency and affect data transmission speed.

Too many users/devices using the same network can cause congestion and increase latency, so limit the number of users/devices you have connected to the network.


4. Channel Interference
When access points (APs) are connected to the same channel in a wireless network, it can lead to interference and performance degradation. This is because when multiple APs operate on the same channel within close proximity, they can cause interference with each other's signals. This interference can result in decreased network throughput, increased latency, and reduced overall network performance.
To minimize interference and optimize network performance, it is generally recommended to configure adjacent APs to operate on different non-overlapping channels, especially in environments with high wireless device density.

You can run a command to change the channel of RAY APs by following the below step.

 Goto Dashboard >>three dots below the action button>>Debugging Utilities and run Force ACS command .


5. CPU Utilization

High CPU utilization may indicate that the CPU is working at or near its maximum capacity, which can impact system performance.
You can use Quality of Service (QoS) settings, like QoS for VoIP, on your router to prioritize certain types of traffic, ensuring that latency-sensitive applications get the bandwidth they need.

Follow the below image as a reference to monitor the statistics on RAY Controller


NOTE: Ensure that the network drivers on your devices are up to date. Outdated drivers can cause compatibility issues and affect performance.

Thank you,

Ray support Team